Terms of Service

Welcome to JR Tail & Paws. These Terms of Service govern your use of our online store and your purchase of products from us.

Orders

When you place an order, you are making an offer to purchase the selected products at the prices and terms shown at checkout. We may contact you if we need additional information to process an order or if an item becomes unavailable.

Product information

We aim to keep product descriptions, images, prices and availability accurate. Product colours, packaging and minor appearance details may vary from images shown on the website.

Pricing and payment

Prices are displayed in South African Rand (ZAR). Applicable delivery charges and the final amount payable are shown during checkout. Payment must be successfully completed before an order is processed.

Shipping

We currently deliver within South Africa. Delivery estimates and shipping charges are described on our Shipping Information page and may vary according to destination, courier conditions and supplier availability.

Returns, refunds and consumer rights

Our Returns & Refunds policy applies to returns and refunds. Nothing in these Terms is intended to limit any rights or remedies that cannot lawfully be excluded under applicable South African law.

Website use

You agree to use this website lawfully and not to interfere with its operation, attempt unauthorised access, or misuse the website, its content or services.